Most importantly for problems, we need to know the exact steps need to reproduce the
issue. If you are writing a program, post the code. If you are following
a tutorial, which step failed? Be as detailed as possible.
In the description of your issue, make sure to fill in the information from the template.
In addition, include as much relevant information as possible:
- Be sure to mention any related issues by number, so we can refer to past
discussion. GitHub will properly format a reference of the format
#100.
- If you are using a library (ev3dev-lang, python-ev3, ev3dev-c, etc.) please
state which library. Most, if not all, of these have their own issues tracker.
You may have better luck posting there instead.
- If the issue is with detection of a sensor or motor: unplug and plug in the
device and include the output of
dmsg | tail.
- If the issue is with an USB device like a WiFi dongle: include the output of
lsusb.
- If the issue is with the Brick Manager (brickman): include the output of
systemctl status brickman.service -l.
- If a screenshot of the EV3 would be helpful, run
fbgrab <some-name>.png
on the EV3 and include the picture in your comments.
We also expect you to clean up after yourself. Please close the issue when
you feel that it is resolved.
Some additional things to take into consideration:
-
If you are posting logs that are more than 5-10 lines long, please use
http://pastebin.com, https://gist.github.com or something similar
instead of posting long logs in comments.
-
If you are copying and pasting information from a terminal, use “code fences”
to make the text more readable.
```
A code fence is three backtick (`) characters before and after the text.
Just like you see here.
```
Learn more about writing on GitHub.
.